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Terms of Service

Version 2026-10-16. Effective 16 October 2026.

1. Who we are

Nestify ("Nestify", "we", "us") is provided by Raligo AB, a Swedish limited company, reg. no. 559568-8275, Krukmakargatan 18, 118 51 Stockholm, Sweden. Contact: hello@nestifysystems.com.

These Terms govern your use of the Nestify web application at app.nestifysystems.com and related services (the "Service"). By ticking "I agree" when you set up your account, or by using the Service, you accept these Terms on behalf of the organization you represent (the "Customer").

2. Business use only

The Service is for businesses. By accepting these Terms you confirm that you act on behalf of a business or as a sole trader, not as a consumer. Consumer protection law, including the right of withdrawal, therefore does not apply.

3. Accounts and organizations

  • You sign in with your email address using a one-time link or code. Keep access to that mailbox secure; anyone who controls it can sign in as you.
  • Each account belongs to one organization. The person who creates the organization is its owner. Owners can invite members, change roles and remove members.
  • The Customer is responsible for everything done through its organization's accounts and for keeping the information it gives us correct.

4. Plans, trial and payment

  • Subscriptions are billed monthly or yearly in advance per organization. Each plan includes a number of nests per billing period, as shown on the pricing page when you subscribe. Unused nests do not carry over.
  • Free trial: new subscriptions start with a 7-day free trial. Unless you cancel before the trial ends, the subscription starts and the first period is charged.
  • Pay as you go: credits are bought in advance and used one per nest. Credits do not expire while the account is open.
  • Additional users are charged per user and month as shown on the pricing page.
  • A nest is counted when a nesting run is started.
  • Prices are in euro and exclude VAT, which is added where applicable.
  • Payments are processed by Stripe. Subscriptions renew automatically until cancelled.
  • Cancellation: you can cancel at any time. The plan stays active until the end of the paid period. Fees already paid are not refunded, except where the law requires it or as stated in section 12.
  • Price changes: we give at least 30 days' notice. The new price applies from your next billing period, and you may cancel before then.
  • If a payment fails, we may suspend nesting until it is settled.

5. Your content

  • "Customer Content" means the files you upload (for example PDF and AI files), the parts and geometry extracted from them, the settings you choose, and the exports we produce for you.
  • You keep all rights to your Customer Content. You give us a limited licence to store, process and transmit it only to provide the Service to you.
  • We do not use Customer Content to train models, and we do not sell or share it with anyone except the sub-processors listed in our Privacy Policy.
  • You confirm that you have the right to upload the Customer Content and that it does not infringe anyone else's rights.
  • Retention: the source file, the extracted parts and the export are deleted 48 hours after a nest finishes. The job stays listed as expired for 7 more days. You are responsible for keeping your own copies.

6. Connected services

You can connect Dropbox or Microsoft OneDrive to use hotfolders. You authorize us to read the input folder you choose, to move each processed file to that service's trash or recycle bin, and to write exports to the output folder you choose. Your use of those services is governed by their own terms. You can disconnect at any time in Settings.

7. Acceptable use

You must not:

  • use the Service to break the law or infringe anyone's rights;
  • try to get around usage limits, quotas or payment, or share accounts to avoid paying for users;
  • probe, overload or disrupt the Service, or access it by automated means other than features we provide;
  • reverse-engineer the Service, except where the law permits it;
  • upload malware or content designed to harm the Service or other users.

We may suspend access that breaks this section. Where reasonable, we tell you first and give you a chance to fix it.

8. Nesting results

Nestify calculates layouts automatically. Results depend on your files, settings and material. Check every export before you print or cut. We do not guarantee a particular material saving, and we are not responsible for material, ink or machine time used on an export you did not check.

9. Availability and changes

We aim to keep the Service available at all times but do not guarantee uninterrupted service. We may carry out maintenance and improve, change or remove features. If a change materially reduces what you pay for, we tell you in advance and you may cancel and receive a pro-rata refund of prepaid fees for the remaining period.

10. Intellectual property

The Service, including software, nesting engine, design and the Nestify name and logo, belongs to us or our licensors. These Terms give you a right to use the Service while your account is active, nothing more. Feedback you give us may be used freely to improve the Service.

11. Personal data

Our Privacy Policy explains how we handle personal data about you as a user. Where Customer Content contains personal data, the Customer is the controller and we process it as a processor under our Data Processing Agreement, which forms part of these Terms and is available at nestifysystems.com/dpa.

12. Warranty and liability

  • The Service is provided "as is". To the extent the law allows, we give no warranties beyond those stated in these Terms.
  • Neither party is liable for indirect or consequential loss, such as lost profit, lost production, lost data or third-party claims.
  • Our total liability under these Terms in any 12-month period is limited to the fees the Customer paid us in the 12 months before the event that caused the claim.
  • These limits do not apply to wilful misconduct or gross negligence, or where the law does not allow liability to be limited.
  • Claims must be made in writing within 6 months of when the Customer discovered, or should have discovered, the issue.
  • Neither party is liable for delays or failures caused by events beyond its reasonable control (force majeure).

13. Term and termination

  • These Terms apply while you have an account.
  • You can stop using the Service and ask us to delete your organization at any time.
  • We may terminate with 30 days' notice, or immediately if you materially breach these Terms and do not fix it within 14 days of our notice.
  • After termination, we delete Customer Content within 30 days. We keep billing records for as long as accounting law requires (7 years in Sweden).

14. Changes to these Terms

We may update these Terms. For material changes we give at least 30 days' notice by email or in the app, and ask you to accept the new version before you continue using the Service. If you do not accept, you may cancel and receive a pro-rata refund of prepaid fees for the remaining period.

15. Governing law and disputes

These Terms are governed by Swedish law, excluding its conflict-of-law rules. Disputes are settled by Swedish courts, with Stockholm District Court as first instance.

16. Miscellaneous

The Customer may not transfer its rights under these Terms without our consent. We may transfer them in connection with a reorganization or sale of the business. If any part of these Terms is invalid, the rest still applies. These Terms, the Privacy Policy and the Data Processing Agreement are the entire agreement between us about the Service.